What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioning system needs repair at your Canada home and you’re not sure what to expect. It’s stressful enough to allow an AC repairman into your home, but then to not know what exactly they’re going to do can add a whole other level of concern. Not to worry! Service Experts Heating & Air Conditioning is here to update you on the standard AC repair process so you’ll be ready when an expert A/C system service technician needs to visit your home.

AC Repair Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to take a look at it to verify that it’s not merely a thermostat settings problem. The repairman will verify the thermostat is switched to cool and then lower the temperature to see if that will start up the air conditioning system. A defective or improperly connected wire could be the culprit that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may need to look at your circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely ask to see the A/C. Like a doctor, the technician will commence their trial and error diagnosis process. There are several variables that could be the culprit of an A/C system that isn’t functioning properly, and it’s up the repairman to check all the possible sources starting from the most typical issues to the least. The process could take anywhere from five minutes to an hour, possibly longer.

During the A/C system diagnosis, they will probably check the air filter to verify it’s not blocked or needs to be replaced. They will examine the air conditioner’s refrigerant levels, verify the air condenser fan is circulating properly, make sure that the size of your air conditioner is correct for the size of your residence, and examine the safety controls, wiring, and electronics.

Have answers, will fix

Once the A/C system technician has pinpointed the trouble, they should explain all your options to you. The discussion will typically start with the service tech explaining what the trouble is, what part (if any) died, how or why it died, and how that part makes your A/C system operate.

The technician will then go into your options, which will entail swapping out the part and fixing the issue, but might also involve upgrading parts of the AC system, the AC itself, or your entire heating and AC system. In some cases, it may make more sense to purchase an entire new heating and AC system, specifically if the A/C system is past its prime, or susceptible to breaking down again and end up with you spending more on air conditioning repairs by the time it’s all said and done. The service tech will discuss how much time, effort, and cost it will take to resolve the issue.

The service tech may at this point explain what could have avoided the issue or part failure and how to avoid a future issue from occurring. This typically includes yearly maintenance, which not only helps prevent an AC breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert air conditioner repair businesses will offer an annual service plan so you don’t have to stress about making future HVAC tune-up appointments for your systems.

Lastly, they will discuss the process for repairing the failed part or fixing the problem. If you decide that A/C system repair is better for you than investing in an AC system upgrade, the service tech will order any parts necessary and plan your follow-up appointment to repair your AC. Or, if the part needed is already accessible on their truck, they will begin the air conditioner repair work with your permission.

Always know that throughout Canada you’re in good hands with Service Experts Heating & Air Conditioning. Our repairmen are ACE-certified and have received extensive background checks so you can feel safe and sure with the people we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your A/C system repair, give us a call 24/7 at 866-397-3787 and we’ll be happy to walk you through the process.