What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your AC system needs repair at your Canada home and you’re not sure what to expect. It’s nerve-wracking enough to let an air conditioner repair technician into your home, but then to not know what exactly they’re going to do tends to add a whole other level of concern. Not to worry! Service Experts Heating & Air Conditioning is here to update you on the standard AC repair process so you’ll be ready when an expert A/C system service technician needs to pay you a visit.

It Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might seem silly, but they need to take a look at it to verify that it’s not merely a thermostat settings problem. The technician will confirm the thermostat is programmed to cool and then lower the temperature to see if that will start up the AC. A faulty or incorrectly connected wire could be the culprit that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may need to look at your circuit breaker box. They will probably set the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The repairman will then probably request to see the A/C. Similar to a doctor, the repairman will commence their trial and error diagnosis process. There are many variables that could be the culprit of an A/C system that isn’t running properly, and it’s up the repairman to inspect all the possible sources starting from the most ordinary issues to the least. The process could take anywhere from 5 to 60 minutes or more.

During the A/C system diagnosis, they will most likely check the air filter to verify it’s not blocked or in need of replacing. They will examine the air conditioner’s refrigerant levels, verify the air condenser fan is circulating properly, make sure that the size of your AC is correct for the size of your residence, and examine the safety controls, wiring, and electronics.

Have answers, will fix

Once the A/C system technician has pinpointed the trouble, they should explain all your options to you. The conversation will usually start with the service tech explaining what the trouble is, what part (if any) failed, how or why it died, and how that part makes your A/C system operate.

The technician will then go into your options, which will entail swapping out the part and correcting the problem, but might also include upgrading parts of the air conditioner, the air conditioner itself, or your entire HVAC system. In some cases, it may make more sense to invest in a whole new heating and AC system, especially if the A/C system is past its prime, or susceptible to breaking down again and end up with you spending more on AC repairs in the long run. The service tech will discuss how much time, effort, and cost it will take to resolve the issue.

The service tech may now explain what could have prevented the problem or part failure and how to avoid a future issue from occurring. This usually includes yearly maintenance, which not only helps prevent an AC breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert air conditioner repair businesses will offer an annual service plan so you don’t have to stress about making future HVAC tune-up appointments for your home.

Finally, they will discuss the process for repairing the failed part or fixing the issue. If you decide that A/C system repair is better for you than investing in an AC system upgrade, the service tech will order any parts needed and plan your next appointment to repair your air conditioner. Or, if the part needed is already accessible on their van, they will begin the AC repair work with your permission.

Always know that throughout Canada you’re in good hands with Service Experts Heating & Air Conditioning. Our technicians are NATE-certified and have received extensive background checks so you can feel safe and sure with the men and women we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your A/C system repair, give us a call 24/7 at 866-397-3787 and we’ll be happy to walk you through the process.

Contact Us