No matter what kind of job we’re helping with, our number one priority is your satisfaction and peace of mind. We strive for 100% customer satisfaction for everything we do, and you can count on us to make it right if you’re not totally happy with an aspect of our work.
You deserve technicians certified for the highest standards of customer service. Service Experts Heating, Air Conditioning & Plumbing technicians and installers are licensed to ensure outstanding service, with recertification every year. Through our training, your technician can provide faster and longer-lasting solutions to all sorts of comfort problems.
Our dedication to lasting and affordable comfort starts with core values we’ve drawn on for much of our company’s history. Take a deeper look at where Service Experts began, and how we use our history to always look to the future of home comfort.
We make a difference in people’s lives by making homes and workplaces comfortable, healthy, and safe. We will be the ‘Biggest and the Best in our Markets’ by delivering exceptional service, while having a positive impact on the environment.
Our core values are based on these guiding principles of COMFORT:
We are Caring – We’re passionate about making the world a cozy place to live for our people and our customers;
We are Opportunity – We strive to provide Opportunities to our team members, through training and development so they can learn and grown with us;
We Make it right – Whether we’re warming, cooling or making the water run, we take great pride in keeping our customers and communities comfortable and satisfied by getting the job done on time and right the first time;
We are Family – We are a big company with hometown heart and a local focus on our teams.
We are One team – Our ‘can do’ family attitude, fuels our strength in Teamwork and collabouration and helps us to deliver superior service every day.
We are Revolutionary – With nearly 4000 team members, we can deliver and innovate better than the rest of the industry. We are reinventing the industry by harnessing each team members best ideas;
We are Thankful – We are Thankful for our communities and our customers who put their Trust in our hands.
© 2023 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.