Canada Heat Pumps & Packaged HVAC Systems

Not only can an electric heat pump warm your home in Canada, it can cool it too. When stacked up against a traditional heating systems—like a gas furnace—you’ll also likely have a lower energy bill.

Heat pumps work with an air handler, which moves air throughout your home. While an air handler might resemble a furnace, it doesn’t make heat through fuel combustion. However, some air handler models may have secondary electric heating or cooling parts to assist the heat pump.

When you need heat pump service or heat pump repair, call Service Experts Heating & Air Conditioning. We can service any kind of heat pump. Our technicians are NATE-certified, which means they are among the top in the HVAC industry when it comes to heating and cooling.

And like all our other work, our services for heat pump systems are backed by a one-year 100% Satisfaction Guarantee.*

Poor Maintenance Can Cost You

An insufficiently maintained system can cost you. On average, an ignored heat pump can eat up 10 to 25 percent more energy, according to the U.S. Department of Energy. It’s also more likely to stop working or fail prematurely.

When your HVAC system isn’t delivering the best home heating or isn’t working in a reliable manner, try our troubleshooting guide below.

• No heat. Check your thermostat is set to “on” and “heat.” Next, make sure a circuit breaker hasn’t tripped. Recently replaced your thermostat? Make sure it’s a model made for heat pumps and wired properly.
• Insufficient heat. Clogged filters, fan and coils can reduce airflow and wreck your system. Put in a new filter once a month, clean the unit’s coils and fan, and get rid of yard debris that may have gathered around it. Your system may also have blocked air ducts, faulty valves or poor refrigeration flow.
• Cold air instead of heat. Air from a heat pump won’t be as toasty as a forced air furnace. But if the air still seems too crisp, set the thermostat to emergency heat and at least 5 degrees above the ambient temperature. If you get warm air, there may be an issue with your outdoor unit. Cold air means there’s probably an issue with your thermostat or air handler. Your system may have also gone into defrost mode to prevent freezing. If you see frost or ice on the outdoor coil, your unit may have a defective defroster timer or control module, or it could need refrigerant.
• Heat pump turns on and off frequently. Swap out your air filter and then monitor your thermostat, because it may need to be reset or need new batteries. If it’s cold and your system is working continuously, the thermostat may be set too high. Also, some heat pumps don’t work well around 25 to 30 degrees Fahrenheit.
• Rattling, grinding or squealing noises. If you hear rattling, try tightening the cover panels. If you hear grinding or squealing, turn off your system and get in touch with Service Experts Heating & Air Conditioning. This could indicate a serious problem.

Still having problems with your heat pump? Service Experts Heating & Air Conditioning can help. Once we have your heat pump operating correctly, consider joining our routine tune-up plan that may help you avoid costly repairs later on. Routine service may also increase your heat pump’s energy efficiency.

Should I Repair or Replace My Heat Pump?

When you’re confronted with an expensive repair for your heat pump, it may be time to replace it.

Your system may need to be replaced when it:

• Isn’t providing consistent heating and cooling
• Needs regular repairs
• Is inflating utility bills, even though you haven’t adjusted thermostat settings
• Is more than 10 years old

When it comes to heat pump replacement or heat pump installation, Service Experts Heating & Air Conditioning can help you pick and install an energy-efficient model that’s [[right for your home. We can also help determine whether your air handler needs to be replaced too.

You can expect a neat installation and a comprehensive system check before we leave. This makes sure your new system is heating and cooling properly and that you know how to use it.

*Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.