Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be quite frustrating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are ways to find the root of the problem and potentially take care of the issue on your own. While complex repairs are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting tips to help you address the problem of why your heat pump is stuck in heating or cooling mode:

It can be quite frustrating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are ways to find the root of the problem and potentially take care of the issue on your own. While complex repairs are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting tips to help you address the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before calling a professional HVAC company to diagnose and solve issues with your heat pump, there are several measures you can take to identify why your heat pump is stuck in heating or cooling mode:

• Check the thermostat settings: Confirm your thermostat is in the correct mode. If you have a programmable thermostat, double check the setpoint and schedule.
• Inspect the circuit breakers. Confirm the circuit breakers for the heat pump and the air handler/furnace are in the correct position. Sometimes a tripped breaker can prevent the heat pump from functioning properly. 
• Assess airflow and filters: Poor airflow caused by dirty filters, blocked vents or other obstructions can result in inefficient operation. Replace dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could limit airflow.
• Do a visual inspection of the outdoor unit: Check the outdoor unit and condenser for debris, dirt or vegetation that might be hindering airflow. Remove any debris that might impair the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump issues can be easily solved by homeowners, sometimes it’s best to contact a professional for assistance. For example, if you have questions about the power supply to your heat pump, it’s safer to call a professional.

Heat pumps may be stuck in heating or cooling mode for any number of reasons that require technical expertise, such as improper refrigerant levels or troubles with temperature sensors or valves. If one of those problems is causing your heat pump to malfunction, it’s best to have it repaired by an experienced professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in Canada

If you’ve attempted our suggested troubleshooting steps and your heat pump is still stuck in heat mode, call one of the skilled technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue accurately and quickly make the necessary repairs. We have years of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the go-to choice for heat pump repair in Canada.

For reliable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.