Cheap Furnace Repair Service Isn't Cheap
When you happen to be shopping for a furnace repair service provider, you're dealing with one of those industries where "you get what you pay for."
It's not unlike other mechanical services such as car repair and automotive dealerships, so it's just very important to fully understand any possible shortcomings that highly discounted heating contractors may have. Always read the "fine print" when companies have disclaimers in their new HVAC system or tune-up advertising, and ask questions regarding:
- Experience. Find out how many years the heating and A/C company has been in business and how many maintenance plan customers they have. A good company can prove their experience satisfying customers, and their longevity with a broad customer base and testimonials.
- Variety. Some contractors have a "one size fits all" approach to their services, and the service they are promoting might not be the best plan for you. Ask about all the service plans the company offers, like full system coverage and inspection services. Some HVAC contractors might offer something better for your situation than the service that was advertised.
- Technology. There is a variety of antiquated services that may be less expensive, but are also lower quality. Some furnace or A/C technicians may show up at your door with nothing more in their tool belt than a screwdriver. This may be a sign of a low-tech, poorly trained company. There is real a value to trained and certified HVAC technicians who are equipped to evaluate complex electrical and mechanical problems quickly, so your home is back to being comfortable fast.
- Reputation. Consider the company's reputation, standards and values. Be certain you trust your heating and A/C contractor in a way that is equitable to the importance of your home. A poor contractor selling poor products and cheap service may actually affect the real value of your home... and its equity.
- Documentation. Written proof speaks louder than words. Can the HVAC company calculate your home's energy savings and explain how they did it? Do they have a documented satisfaction guarantee, customer testimonials and warranties? Getting this information in writing means you have what you need if something goes wrong in the future. Any HVAC contractor should be able to prove what they are telling you with actual written documentation.
The sum of having all these important items = Value. Inexpensive can be right for you when you may not require quality, just be aware how low quality might actually cost you more in the long run. Asking questions about your HVAC service company's experience level, variety of services and products, technological capabilities, reputation, and documented evidence will help you fully understand whether their service is really in your best interest... and worth the sometimes 'unbelievable' low price.
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