Testimonials

There are many reasons to choose us as your home comfort company, but you don't have to take our word for it. Here are real examples of what our happy customers are saying:

I think they did a good job. They have serviced my furnace for as long as I can remember and I get the service checkup every year. I think that it is a good idea to get your equipment checked everytime it is scheduled so that everything is up to par.
- Don, Edmonton

He arrived at the time he said he was. He explained everything that he found wrong with the unit.
- Larry, Edmonton

They are efficient. They are friendly and come on time and they do their job efficiently.
- Sandra, Edmonton

I was at a friend's having coffee when a knock came at the door. Rob's Albertan technicians, Rick & Pat were at the door. They had been in the neighbourhood to perform a service call and they noticed black smoke coming from the chimney of the home across the street (my home!) was quite dark and not consistent with what they would expect from a gas furnace. They decided to inform me they felt there might be something wrong with the furnace. They offered a free safety inspection. Because of their uniforms, truck and professionalism, we let them in. They used a sniffer and found high levels of carbon monoxide and explained what this could mean. Rob's Albertan installed a new furnace and I was in tears because my family had experienced consistent flu symptoms, joint pains, etc. and the doctors could not help. Rob's Albertan got us rebates and helped to lower our gas bills. These two techs may have saved my family's lives.
- Tammy, Edmonton

This morning, Gary, one of your technicians installed a water-softener for us; and although I've completed the online survey, I also wanted to take the time to tell you what a great representative of yur company he is! He was polite, knowledgeable, efficient, and helpful. He took the time to talk to us, offer tips, and even took the time to assist with what could have been a real problem with our sump pump. I was truly impressed. We've been a loyal customer of yours for almost fifteen years now, and happily recommend you to anyone we know who needs the kind of assistance you offer. Thak you for being a company we've been able to rely on--and please give a real pat on the back to Gary, who has more than earned it!
- R. Carson, Edmonton

I just wanted to advise you of the excellent service provided by one of your technicians. He not only serviced our problem but assisted my diabetic husband during a low blood sugar attack by contacting an ambulance and calling me to inform me of the problem. He called the ambulance and also put our dog out on our porch to get her out of the way of the ambulance crew AND gave her water also. This is service excellence above & beyond and I want to make sure this tech is recognized for his professional, courteous and helpful conduct.
Joanne

I want to thank you very much for providing my special needs child with the much required AC unit... At about 10AM, James showed up with the new unit and promptly started his installation. At approximately 2pm we had a completely functioning unit with all the checks and balances done.

Without an employee's dedication like James... I feel my special needs child would have been taken to the hospital in respiratory distress. Thanks for the hard, hard work. From me and mine to you and yours THANK YOU.
Vincent

You never cease to amaze me. I have dealt with many of you over the years and I have never had one bad experience with the techs that have come to fix my A/C. You without a doubt, have the BEST service I have ever encountered. I have been raving about you ever since the first time I called you 5 years ago... Keep up the great work!

I called you tonight at 7:45pm. The girl that answered the phone, after I told her my problem, told me to switch the breaker off and then on and wait 20 minutes, if that didn't work to call them back. It didn't work and I called back at 8:10. I had a tech here at 9:30. He fixed the problem within minutes. HOW CAN YOU BEAT THAT! Thanks for your great service!
Mary

The installment crew left our home in better condition than when they arrived. The actual installation was much better than what we had previously. By Monday evening, my family was back in our warm home enjoying our new environment.

Your company and its dedicated employees turned what could have been an awful experience into a highly satisfying experience. When my family's situation was not good, your company went above and beyond to take care of us. I want to commend you on building a great company with professionals who clearly have the needs of the customer always on their mind.
John