Testimonials

There are many reasons to choose us as your home comfort company, but you don't have to take our word for it. Here are real examples of what our happy customers are saying:

HeatCraft installed new furnaces in three units in Oakhampton Court Condominium during August, including in my home. From the initial visit you made to provide an estimate, until the installation was completed, all of the HeatCraft people were professional, competent and helpful. As you noted during your first visit, mine was not an easy installation. You had to use a fair amount of ingenuity to make it work, and you did... with a minimum disruption. We particularly appreciated the fact that the installers were not only skilled at their work, but that they were also neat and tidy - there was very little clean-up to be done when they had finished. I will definately recommend HeatCraft to others, and specifically to other Oakhampton Court unit owners who may want to change out their furnaces over the next few years. Thanks for a great job, well done!
- M. Ezeard, Calgary

They were really pleasant and friendly. They took their shoes off and walked down there in their socks. They had no problem finding the problem and fixing the problem. They did a good job in a quick way.
- G. McDonald, Calgary

They are an excellent company. I have used them for years. They come on the time they schedule you. The technician was very imformative and did an excellent job.
- P. Whitman, Calgary

I just wanted to advise you of the excellent service provided by one of your technicians. He not only serviced our problem but assisted my diabetic husband during a low blood sugar attack by contacting an ambulance and calling me to inform me of the problem. He called the ambulance and also put our dog out on our porch to get her out of the way of the ambulance crew AND gave her water also. This is service excellence above & beyond and I want to make sure this tech is recognized for his professional, courteous and helpful conduct.
Joanne

I want to thank you very much for providing my special needs child with the much required AC unit... At about 10AM, James showed up with the new unit and promptly started his installation. At approximately 2pm we had a completely functioning unit with all the checks and balances done.

Without an employee's dedication like James... I feel my special needs child would have been taken to the hospital in respiratory distress. Thanks for the hard, hard work. From me and mine to you and yours THANK YOU.
Vincent

You never cease to amaze me. I have dealt with many of you over the years and I have never had one bad experience with the techs that have come to fix my A/C. You without a doubt, have the BEST service I have ever encountered. I have been raving about you ever since the first time I called you 5 years ago... Keep up the great work!

I called you tonight at 7:45pm. The girl that answered the phone, after I told her my problem, told me to switch the breaker off and then on and wait 20 minutes, if that didn't work to call them back. It didn't work and I called back at 8:10. I had a tech here at 9:30. He fixed the problem within minutes. HOW CAN YOU BEAT THAT! Thanks for your great service!
Mary

The installment crew left our home in better condition than when they arrived. The actual installation was much better than what we had previously. By Monday evening, my family was back in our warm home enjoying our new environment.

Your company and its dedicated employees turned what could have been an awful experience into a highly satisfying experience. When my family's situation was not good, your company went above and beyond to take care of us. I want to commend you on building a great company with professionals who clearly have the needs of the customer always on their mind.
John